A military interrogator returns from Iraq with Acute Post Traumatic Stress Disorder (PTSD).

It's been nearly a year since volatile detective Ben Carson was suspended from the NYPD for fatally shooting another undercover officer, an accident that not only cost him his job, but fueled the alcoholism and anger that has alienated his wife and kids and left him crashing on his sister's couch in Queens. Desperate to pull his life together, Carson takes a job as a night watchman at the burned-out ruins of the Mayflower department store, which was destroyed by a massive fire that devoured numerous innocent lives.As Carson patrols the eerie, charred remains of the store, he begins to notice something sinister about the ornate mirrors that adorn the Mayflower walls. Reflected in the gigantic shimmering glass are horrific images that stun Carson. Beyond projecting gruesome images of the past, the mirrors appear to be manipulating reality as well. When Carson sees his own reflection being tortured, he suffers the physical effects of his fractured visions. His sympathetic but skeptical sister Angela dismisses these bizarre 'nightmares' as a consequence of his stress and guilt over the accidental shooting, but Carson's estranged wife Amy, a no-nonsense NYPD medical 2 examiner, is less forgiving. Her husband's increasingly erratic behavior frightens her, pushing his family farther away--and, she fears, it's putting their children in danger. As Carson investigates the mysterious disappearance of a Mayflower security guard and its possible connection to his ghastly visions, he realizes that a malevolent, otherworldly force is using reflections as a gateway to terrorize him and his family. Carson must somehow uncover the truth behind the mirrors--and convince Amy to help him battle the greatest evil he has ever faced.

A brilliant and respected criminal psychologist, Dr. Miranda Grey is an expert at knowing what is rational. What is logical. What is sane. Under the direction of her husband, the chief administrator of the psychiatric ward at the Woodward Penitentiary for Women, Miranda treats dangerously disturbed patients like Chloe, an intensely charismatic murderess whose confessions of satanic torture are dismissed by the judicious doctor as the psychotic meanderings of a paranoid mind. But Miranda'€™s comfortable marriage and stable life are thrust into terrifying jeopardy after a cryptic encounter with a mysterious young girl leads to a nightmare beyond her wildest imagination.When Miranda awakens from the horrific incident, she is shocked to discover that her husband has been murdered--and the bloody evidence points directly at her. Unable to fathom having committed an unmotivated act of such sheer brutality against a man she loved and admired, Miranda suddenly finds herself confined to Woodward alongside the highly unstable patients she used to treat with methodical detachment. With no memory of the night in question except for fractured visions of the hauntingly enigmatic girl, the doctor'€™s behavior becomes increasingly erratic. Her claims of innocence are seen as the beginnings of a deep descent into madness by her former colleagues like Dr. Pete Graham, Miranda'€™s sympathetic but skeptical coworker who is wrestling with issues of his own. Forced to rely on her instincts rather than facts, Miranda begins to believe that she has been possessed by a supernatural force determined to exact revenge at the expense of her sanity. As Chloe draws her deeper into her own personal hell, Miranda must determine if she is being driven to madness or closer to the truth.

Painful memories arise when Kai Koss goes back to his childhood home after 19 years and inherits his dead mother's house.